Shipping & Returns
Shipping Policy
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Processing Time: Once payment is confirmed, orders are prepared and shipped within 7 business days.
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Shipping Rates: Shipping costs and estimated delivery times are calculated at checkout based on your location and selected shipping method.
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Tracking: You will receive a tracking number via email as soon as your package is dispatched.
Return & Exchange Policy
At Apex Kinetic, we want you to have the perfect gear. If you're not satisfied, here is our straightforward policy:
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Returns: You have 7 days from the delivery date to request an exchange or a full refund.
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Product Condition: Items must be in their original packaging, unused, and with all tags attached.
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Manufacturing Defects: If your gear shows any defects, please contact us within 30 days for a warranty claim.
How to Start: Send an email to supportapexkinetic@gmail.com with your order number and the reason for the return.